Warranty Service Information

The Home Warranty Department is here to respond to your needs and ensure that the quality of your home buying experience is maintained, even after closing.

We recognize that it’s not only how you begin a relationship with a customer that is important, but how you finish it.

Please email all warranty requests to Warranty@MegatelHomes.com or fill out the form below. We will contact you directly to discuss new requests, and ask that you leave your full name, phone number and address in your e-mail. We appreciate your patience and cooperation.

Emergency Requests

Please Call: 214-396-4547 for the After Hours Emergency Line

Emergencies are Defined as:

• Water leaking into or out of your home.
• Loss of electricity not associated with a neighborhood power loss.
• Total loss of heat in the winter.
• Loss of water not associated with a neighborhood shortage.
• Total stoppage of the plumbing sewer syster within the first 30 days.